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Garner and BCM
It seems that someone at Gartner is starting to think the right thoughts. Now all we need is for them to read is our brochure! Anyone have email addresses for Debra or Charles below ? Thanks, DW. link: http://www.oasis-open.org/committees/download.php/4427/BCM%20brochure%20-%20December%2003.ZIP ==================================== Debra Curtis, Research Director, IT Operations Management at Gartner, will offer tactical technologies and strategic advice for IT managers who are shifting to a business service model. Join us for a TechWebCast on Managing the IT Infrastructure as a Business Service. Date: Tuesday, January 13, 2004 Time: 9:00 AM PT/11:00AM CT/12:00 PM ET Discussion topics: The importance of aligning IT with business goals and processes Defining business-oriented, end-to-end IT services Managing to business service levels and communicating IT results in a language the business understands Speaker: Debra Curtis, Research Director, IT Operations Management, Gartner Moderator: Charles Neulight, Contributing Editor, InformationWeek
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