Re: [bcm] BCM Brochure final draft - update

Neil,

 

Good synergistic comments.

 

I think we can safely say when relationships are 
not fully open - it is

because one party does not want the other to 
know!

 

Sometimes this can be benign - and the party 
accepts it - say a 

dealership ordering parts from a major car 
manufacturer - and they

know its somehow going out to bid downstream - and 
there's 

some mark-up - but they do not know the detail - all they get 

back is availability and cost.

 

Other times the negotiator is withholding 
information they do not

wish to be shared!

 

DW.

  
----- Original Message ----- 

  
From: 
  Neil Wasserman 

  
To: 'David RR Webber' 

  
Cc: 'BCM OASIS' 

  
Sent: Wednesday, December 03, 2003 1:28 
  PM

  
Subject: RE: [bcm] BCM Brochure final 
  draft - update

  

  
By the way, I agree with your IRS comments.  It is 
  an interesting case for what an organization can do without being fully 
  conscious of what it is doing and how they do it. (That may be a 
  good thing).   Mutual fund transactions provide another 
  interesting example, wherein the customer is unaware of the negotiation 
  process.  That lack of awareness created an opportunity for the process 
  to be corrupted.  Semantic relationships and negotiations are not always 
  created in both parties' best interests.  

  
 

  
Neil 

  

  
  From: David RR Webber [mailto:] 
  
Sent: Wednesday, December 03, 2003 12:37 PM
To: 
  ; 'BCM OASIS'
Subject: Re: [bcm] BCM 
  Brochure final draft - update

  

  
Neil,

  
 

  
Works for me.  Love the IRS example - we may 
  need - (hopefully) - as in - 

  
 

  
The 
  best of that breed (hopefully) transforms the complex language and business 
  rules of the IRS into a form that is meaningful to a broad set of 
  customers.  

  
 

  
 ; -)

  
 

  
But it highlights beautifully the problem - #1) I 
  don't think they fully understand what all

  
their rules really do - #2) and the other area that 
  is completely devoid of documentation

  
is the flow of how they apply the process of 
  submissions, review, audit, accounting,

  
etc, and those rules.  Combination there of 
  fear and intrigue - they don't want to go there

  
least someone scrutinizes their process too closely 
  - or heaven forbid - can then actually

  
understand!

  
 

  
So far they've only applied one small bit of what 
  BCM could do for them...

  
 

  
I'm ready to send this along to Carol and get Holy 
  water sprinkled on it from OASIS

  
stance.

  
 

  
Cheers, DW.

  
    
----- Original Message ----- 

    
From: 
    Neil Wasserman 

    
To: 'BCM OASIS' 

    
Sent: Wednesday, December 03, 2003 
    12:02 PM

    
Subject: [bcm] BCM Brochure final draft 
    - update

    

    
Here is a yet 
    more final version.  

    
 

    
Neil 
    

    
 

    
Neil Wasserman
Managing Partner
Adaptive Service Engineering
28 Coolidge Rd.
Belmont, MA 02478
tel.:  617-484-4822
mobile: 
    617-905-1084

    
e-mail: 
web: www.adaptiveservices.com

    
 

    

    

    

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