Re: [chairs] Question regarding JIRA notifications

I find the notifications on new comments to be quite useful.

    
In some TCs, the discussion on issues happens on JIRA and not on
      the mailing list. In those TCs, getting notifications on new
      comments is of value.

    
Perhaps (if this is technically feasible), the way to strike a
      balance is to have a TC-level setting on what kind of JIRA events
      lead to email notification.

    
--Anish

    

    

    
On 2/9/18 8:10 AM, Bill Parducci wrote:

    

    
      
      For me, the valuable notifications are: 
      

      

      
created (open)

      
in progress

      
error/action needed

      
closed

      

      

      
If notifications were limited to those events it would make a
        nice balance.

        

        
b

        

          On Feb 9, 2018, at 7:37 AM, Chet Ensign <>
          wrote:

          

        

        
          

            
Thanks Kenneth. I don't know of a way that
              *I* can configure JIRA to send to individual emails. But I
              can set the events that trigger alerts (e.g. for open and
              close only) and as you note people can then choose to
              watch issues which will send the updates to their personal
              email address. 

            

              
On Fri, Feb 9, 2018 at 10:35 AM,
                Kenneth Bengtsson <>
                wrote:

                
                  

                    

                      
Dear Chet

                      
 

                      
I too find the JIRA email
                        updates a nuisance. In JIRA you have the option
                        to start or stop watching an issue. Would it not
                        be possible to send the JIRA updates directly to
                        our individual email addresses instead of to the
                        TC mailing lists, and only for the issues that
                        we are watching?

                      
 

                      
Best regards,

                      
 

                      
Kenneth

                      
 

                      
 

                      

                        
From:
                            Chet
                            Ensign <>

                            Date: Friday, February 9, 2018 at
                            10:17 AM

                            To: ""
                            <>

                            Cc: OASIS TAB <>

                            Subject: [chairs] Question regarding
                            JIRA notifications

                      

                      

                        

                          

                            
 

                          

                          

                            
Greetings TC
                                chairs,  

                            

                              
 

                            

                            

                              
A quick request
                                  for feedback. 

                            

                            

                              
 

                            

                            

                              
I have had
                                  several people over the past year
                                  object to our configuration that sends
                                  an email to the TC mailing list every
                                  time a JIRA issue is updated. "JIRA
                                  spam" as some have called it. 

                            

                            

                              
 

                            

                            

                              
My
                                  justification was transparency. But I
                                  get it all so I sympathize with the
                                  complaints. 

                            

                            

                              
 

                            

                            

                              
Since JIRA is
                                  publicly visible and anyone can choose
                                  to watch issues of interest, my
                                  question is this: 

                            

                            

                              
 

                            

                            

                              
Would you
                                  prefer that a JIRA notice only be sent
                                  when an issue is opened or closed? Or
                                  does your TC find the updates useful? 

                            

                            

                              
 

                            

                            

                              
Thanks for your
                                  input and I'll let you all know what I
                                  learn. 
                                

                              

                                
 

                              

                              
Best, 

                              

                                

                                  

                                    

                                      

                                          /chet 

                                          ----------------

                                          Chet Ensign

                                          Director of Standards
                                          Development and TC
                                          Administration 

                                          OASIS: Advancing open
                                          standards for the information
                                          society

                                        http://www.oasis-open.org

                                          

                                          Primary: +1
                                            973-996-2298

                                          Mobile: +1
                                            201-341-1393 

                                    

                                  

                                

                              

                            

                          

                        

                      

                    

                  

                
              

              

              
              

              

              -- 

              

                

                  

                    

                      /chet 

                      ----------------

                      Chet Ensign

                      Director of Standards Development and TC
                      Administration 

                      OASIS: Advancing open standards for the
                      information society

                      http://www.oasis-open.org

                      

                      Primary: +1 973-996-2298

                      Mobile: +1 201-341-1393