Use case for resourceid

Here's an example of our current implementation of resourceid:

 

<prolog>

   <critdates>

      <created date="2020-07-23T12:00:00-08:00"/>

      <!--Remember to update the revised critdate for signficant changes to content.-->

      <revised modified="2020-07-23T12:00:00-08:00"/>

    </critdates>

    <metadata>

      <keywords>

        <indexterm>Field Service Management
<indexterm>Quick start tests</indexterm></indexterm>

      </keywords>

    </metadata>

    <resourceid id="CSHelp:ATF-Quick-Start-Tests-FSM"/>

  </prolog>

 

The resourceid is used by our in-app help, and also by our Zoomin implementation for our docs site. We are also migrating the content to use @appname and @appid.

 

Here is an example query to the topic based on the resourceid:

 

https://docs.servicenow.com/csh?context=CSHelp:ATF-Quick-Start-Tests-FSM

 

and 

 

https://docs.servicenow.com/csh?context=CSHelp:ATF-Quick-Start-Tests-FSM&version=latest

 

Thanks,

_____________________________________________

Scott Hudson

Staff Content Engineer, Product Content Engineering

 | docs.servicenow.com