escaping characters in toc.hhc

Help,

 

Here is the error I keep getting when a special character is
in a title element.

Error at xsl:copy-of on line
338 of file:/D:/Tools/XSL/docbook/html/chunker.xsl:

  Output character not
available in this encoding (decimal 8220)

Transformation failed:
Run-time errors were reported

 

This in turns breaks the toc.hhc file and the index. 
When the CHM is opened the left side toc has only a path the location where the
toc broke (even thou other files build they are not displayed in the toc),
which is not necessarily the title with the special character.  When I
remove the special character everything is fine and when I add it to the
escape-attr.

 

My source xml has the “ and ”.  I
tried to modify by creating a customization that changes the dingbat key to
quot and changing the saxon.character.representation to native but neither seems
to work.  

Other than adding each of these special characters to the
escape-attr template is there another way I can get the special characters to
convert to the entity instead of the decimal characters?  

 

 

Thanks in advance,

Joy