[tgf] New Issue -Definition of Franchise Marketplace

I think it's important to make the point that the virtual business infrastructure described here is built around customer segments.
So I'm suggesting the following expansion of the definition at line 545:

A collection of virtual business infrastructures within the current structure of government and associated external stakeholders, each which is focused on a specific customer segment for government services (such as, for example, parents, disabled people, farmers).
Current structures continue to deliver services but the delivery is intermediated through these risk-averse virtual franchises.

Chris Parker
Managing Partner, CS Transform Ltd, +44 7951 754 060