Complementary standards for multi-stakeholders service delivery and citizen engagement

Dear
        all,

    
On
        the last TC
        call, I mentioned that there are a few standards from the Object
        Management
        Group might be useful to facilitate the analysis and simulation
        of the complex
        problem space that the TGF is addressing.   

    
I’m
        providing a
        short intro of those items here, will be happy to arrange a few
        conference
        calls/webinars with domain experts from the OMG to explore the
        topics further
        with the TC. 

    
SBVR:
 Semantic
          of Business Vocabularies and Business Rules

    
      

            It is intended to capture the
          semantics of
          business concepts and relationships with support for
          natural-language-like
          declarative
            _expression_ of business rules of a complex entity, such as a
            business.  It
            includes the ability to express the concepts and rules in
            multiple vocabularies
            (i.e., multiple languages). This is an existing spec.
          a high level
          descriptions can be found at this link: http://en.wikipedia.org/wiki/Semantics_of_Business_Vocabulary_and_Business_Rules

    
    
    
      
Relevance to
            TGF:
          We need to examine whether the current TGF Pattern Language
          spec. can be
          enhanced with SBVR.  This will allow instance of
          requirements/concepts to
          be translated and managed at regional level at the same time
          keeping the
          coherence at the state/government level using modeling and
          relationship
          techniques.

    
    
      
The specification is available here: http://www.omg.org/spec/SBVR/1.0/index.htm

    
    

          VDML: Value
          Delivery Modeling Language

    
      
This is a work in progress in the OMG (potential
          adoption in early
          2013).  The heart of this work is to support Business Design
          and
          Innovation Management driven by the creation and exchange of
          value.  It
          fills the gap between business models (e.g., Osterwalder) and
          business process
          management. 

      
Relevance to
            TGF:
          This systematic modeling approach is essential for virtualized
          service delivery
          and franchising business model with citizen engagement as
          envisioned by the TGF

      
This blog post on “Outside-in Business
          Architecture” provides some
          insights to the work http://fredacummins.blogspot.com/2012/01/outside-in-business-architecture-with.html

    
    

          CMMN: Case
          Management Model and Notation

    
      
This is a work in progress in the OMG (potential
          adoption in early
          2013).  The specification defines a language for modeling of
          elements of a
          type of case (e.g., tasks, stages, events, constraints,…) to
          support adaptive planning,
          decision-making, collaboration and coordination on individual
          cases.

      
Relevance to
            TGF:
          From a whole government perspective, services to citizens and
          other
          stakeholders often require ad-hoc coordination and
          collaboration that crosses
          organizational boundaries and engages shared services.   For
          every
          transformational project that is going to carry out in a
          “virtual organization”
          fashion, similar governance and organization
          process/structures are
          required  as one would expect from a single enterprise
          environment.

      
This type of work environment is already seen for
          projects like
          “Healthy cities” yet lack of a structure for effective
          community engagement.
          Here is another blog post that provides a high level view: http://fredacummins.blogspot.com/2011/07/knowledge-worker-cockpit.html

    
    

        Please note all of
        the above specifications are geared for business/strategy
        thinkers to clearly
        model the desired business/benefits first so that appropriate
        technology and
        who they should be sourced from can be assessed in a much more
        holistic manner in
        order to meet the business/citizen benefits that are
        envisioned. 

    
I’m
        interested to get your feedback on my assessment of their
        relevance to the TGF effort.

    
Regards,

        Jenny

    
    
    
    
    
    
    
    
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