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Re: [tgf] Complementary standards for multi-stakeholders service delivery and citizen engagement
John,
What you suggested sounds good to me as a first step. For sure we
are (especially myself is) in a big learning curve and my
communication/inquiries by no means was asking the TC to act on
anything specific but to share information and open up the
dialogues/debates on how best to realize this noble vision which I
have deep respect for.
My guts feeling is that the transformational process will happen
more fruitfully with combined top-down and bottom-up activities.
Government did not ask for social media yet its technology changed
the way how opinions and actions are shaped today. Equally,
there are so many sustainable development activities, co-creation
movements happening all over the world and the primary goals of
the government and public services are to support and to serve the
citizens for a better future. So how do we connect the dots and
connecting the mind sets are important in this journey.
This can't be a linear approach, perhaps setting up some sort of
information sharing and feedback loop will help TC maintain the
stewardship of the core concept of TGF, at the same time provide
guidance needed to help others to progress the work. The
consulting engagement that Neil proposed can be one angle, suggest
we should also look at the engagement required for NGO, research
activities as well.
Regards,
Jenny
On 10/5/2012 1:33 AM, John Borras wrote:
Jenny
Having looked
at this more closely I think it is something that we need to
take step by step as we are still on a big learning curve.
As a first step a simple reference in the Policy Product
Matrix is the quick and easy way of highlighting the OMG
work and we have already set a precedent for that by quoting
the OMG’s Business Process Model as a technique to consider
using. We need to be careful about making firm
endorsements and recommendations until we see evidence of
their successful usage but we can at this stage make a
reference to them so people can consider using the
techniques. And just to clarify the Matrix is not an
inventory of what policies are used today. It is a
checklist of all the things that need to be considered when
putting together a transformation programme. So we expect
managers to use the Matrix, identify what they need to do
and use any references to tools and techniques in their
implementation plans.
I’ve said
before we have a longer term intention to issue detailed
guidance on implementation including developing the Roadmap
etc but for now our priority is to assist with current
implementations and learn the lessons from them before going
into detailed print.
With all that
in mind I suggest we add a reference to SBVR in the Matrix
as per the attached. We cannot add references to VDML and
CMMN yet as they are still work in progress and the specs
are not publically available. We can add them later to the
appropriate cells when OMG publishes the specs.
If you are
content with this approach I’ll put this proposed change on
the agenda for approval at the next TC meeting.
Regards
John
From: Jenny Huang
[mailto:]
Sent: 03 October 2012 01:26
To: John Borras
Cc: 'TGF TC List'
Subject: Re: [tgf] Complementary standards for
multi-stakeholders service delivery and citizen
engagement
hi John,
I forgot about the Policy Product Matrix element in the TGF,
the intent for me to bring up those items were indeed not
to add additional standards to the TGF primer itself but to
provide tools to help realize the vision. i.e.
Transformation is going to be a long running process with
many stakeholders involved, the more tools to help produce
standardized artifacts along the way the better it is to
repeat the processes and to retain/share knowledge as we
progress.
A quick click thru at the policy product wiki, it appears
the primary focus is to inventory what policies are used
today. It is a necessary step but not sure how exactly the
analysis tools will fit in there, thou.
re you other question about whether there is any similar
work exist, I suspect there is none. The work is done in
the OMG Business Model Integration task force, so the nature
of the group is to harmonize of what exist in the industry
and fill n the gaps of what needs to be developed. The BMI
folks are more looking for TGF as a use case to support
broader adoption of OMG standards, I think it is an
opportunity to consider additional resources that can help
the realization of TGF, especially OMG has strong US gov.
presence.
perhaps we can help to focus the discussion of this thread
by figuring out how do we populate this use case page https://wiki.oasis-open.org/tgf/Use%20Cases
i.e. how one would use the current TGF artifacts and how one
would go about the analysis process to develop the business
case for transformation and to develop the roadmap for
transformation with multi-stakeholders involvement etc.
Jenny
On 10/1/2012 6:18 AM, John Borras wrote:
Jenny
I must
confess I haven’t done a deep dive into each of these
standards yet but at first glance they seem more like a
set of tools and techniques that can assist in the
deployment of a TGF programme. To that end it would seem
more of a case of referencing them in the Policy Product
Matrix and maybe the TGF Primer rather than adding to or
creating new TGF Patterns. But before we go down that
route we should be certain that there are no similar or
competing standards that we should give due consideration
to. Do you have any knowledge or views on that please?
Views on this
from other TC colleagues would be appreciated please.
John
From:
[mailto:]
On Behalf Of Jenny Huang
Sent: 28 September 2012 22:55
To: 'TGF TC List'
Subject: [tgf] Complementary standards for
multi-stakeholders service delivery and citizen
engagement
Dear
all,
On
the last TC call, I mentioned that there are a few standards
from the Object Management Group might be useful to
facilitate the analysis and simulation of the complex
problem space that the TGF is addressing.
I’m
providing a short intro of those items here, will be happy
to arrange a few conference calls/webinars with domain
experts from the OMG to explore the topics further with the
TC.
SBVR:
Semantic of Business Vocabularies and Business Rules
It is intended
to capture the semantics of business concepts and
relationships with support for natural-language-like
declarative _expression_ of
business rules of a complex entity, such as a business.
It includes the ability to express the concepts and
rules in multiple vocabularies (i.e., multiple
languages). This is an existing spec. a high
level descriptions can be found at this link: http://en.wikipedia.org/wiki/Semantics_of_Business_Vocabulary_and_Business_Rules
Relevance to TGF: We need to examine
whether the current TGF Pattern Language spec. can be
enhanced with SBVR. This will allow instance of
requirements/concepts to be translated and managed at
regional level at the same time keeping the coherence at
the state/government level using modeling and relationship
techniques.
The specification is available here: http://www.omg.org/spec/SBVR/1.0/index.htm
VDML: Value Delivery Modeling Language
This is a work in progress in the OMG
(potential adoption in early 2013). The heart of this
work is to support Business Design and Innovation
Management driven by the creation and exchange of value.
It fills the gap between business models (e.g.,
Osterwalder) and business process management.
Relevance to TGF: This systematic
modeling approach is essential for virtualized service
delivery and franchising business model with citizen
engagement as envisioned by the TGF
This blog post on “Outside-in Business
Architecture” provides some insights to the work http://fredacummins.blogspot.com/2012/01/outside-in-business-architecture-with.html
CMMN: Case Management Model and Notation
This is a work in progress in the OMG
(potential adoption in early 2013). The specification
defines a language for modeling of elements of a type of
case (e.g., tasks, stages, events, constraints,…) to
support adaptive planning, decision-making, collaboration
and coordination on individual cases.
Relevance to TGF: From a whole
government perspective, services to citizens and other
stakeholders often require ad-hoc coordination and
collaboration that crosses organizational boundaries and
engages shared services. For every transformational
project that is going to carry out in a “virtual
organization” fashion, similar governance and organization
process/structures are required as one would expect from
a single enterprise environment.
This type of work environment is already seen
for projects like “Healthy cities” yet lack of a structure
for effective community engagement. Here is another blog
post that provides a high level view: http://fredacummins.blogspot.com/2011/07/knowledge-worker-cockpit.html
Please note all of the above specifications are geared for
business/strategy thinkers to clearly model the desired
business/benefits first so that appropriate technology and
who they should be sourced from can be assessed in a much
more holistic manner in order to meet the business/citizen
benefits that are envisioned.
I’m
interested to get your feedback on my assessment of their
relevance to the TGF effort.
Regards,
Jenny
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