Re: [tgf] OASIS TGF TC - 19th JUNE MEETING PAPERS

From
tGov: Hans A. Kielland Aanesen <>
Date
2014-06-19T05:46:13+00:00
ID
Thread
Re: [tgf] OASIS TGF TC - 19th JUNE MEETING PAPERS
Hi John,

      I agree to stay on the cross platform service level delivery
      approach, but we need a functional level of mirroring technologies
      from different platforms into a functional service based META
      level. Not being working with this interoperability issues we are
      loosing the power of TGF's citizen service thinking if not taking
      it into consideration. ( Even Microsoft has been a nice
      contributer to the ANSI/CEA-721 interoperability work done in the
      late 90's that EPR-forum now has brought into a new XML level by
      help of OASIS CAM methodology and rule processing)

      Attached is the Service Template modeling building blocks
      described through the mirrored functional  interoperability level
      used for agile services that might be of interest ;-) 

      

      

        
        
        
        
        
        
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Best regards

          

            Hans
                  A. Kielland
                  Aanesen

          
(M.Sc.
Engineering
              Cybernetics/ Business Economist )

          
CEO EPR-forum (tGov)          

          
CEO IT
                  & Integration AS         

          

            Senior Advisor Transformational
              Government Framework (TGF and eGov
                  2.0)

              Advancing an overall framework for using IT to
                  improve the delivery of
                  Public and Private services

               

            Mobile: +47 40291180

               

              Member of OASIS 
              and OASIS eGov MS 

              Co-founder of EPR-forum 
              and the PSQA
                  alliance (Public
              Supervision & Quality Assurance)

              Co-Chair OASIS
                CAM
                TC

          
Chair OASIS
                  BCM-EPR SC

              Contributor and voting member OASIS TGF
                  TC, BCM TC
              

-----------------------------------------------------------------------------------------------------------------------------------------------------------------

                OASIS CAM and BCM has been international SOA standards
                opening up an enormous
                potential of new services

          
Norwegian SOA driven projects:
              “Arena Helseinnovasjon”(Vitheia AS)
              and “Mulighetenes
                Omsorg og Velferd”(EPR-forum)

        

      

      

      Den 18.06.2014 10:15, skrev John Borras:

    

    
      

        

        
 It was apparent on our last call and earlier discussions
          that this was never going to be easy, and the contributions
          from Nig, Colin and Geoff only go to enforce that.  Thanks to
          them for sharing their thoughts and it will be good to hear
          from others on the call tomorrow.  What is unclear to me at
          present is if we don't go for a new Platform pattern but
          instead feel the need to expand other existing patterns, which
          ones would they be and what would we add to them?

        

        

        
If we can't get a consensus it may come down to a vote on
          whether to proceed or not, and it may be that the safest way
          forward if we are not sure is to do nothing.

        

        

        
I guess from my perspective the real test is to answer the
          question if we do nothing will we receive criticism for not
          reflecting the current changing face of public sector service
          delivery, ie through the use of different devices?    

        

        

        
Could be a interesting discussion on tomorrow's call!

        

        

        
John

        

          
            

              

                
  From:
                    Geoff Clarke (LCA) <>

                    To:
                    TGF TC List <> 

                    Sent:
                    Wednesday, 18 June 2014, 5:51

                    Subject:
                    RE: [tgf] OASIS TGF TC - 19th JUNE MEETING PAPERS

                   

                

                  

                    
                    

                      

                        
Thanks Colin,
                              John, Nig

                        
  

                        
I was a little more
                            positive on the last call about this topic,
                            but thinking about it more, I am tending
                            more towards Colin’s line of thinking on
                            this. What is great about the TGF is that
                            (in my over-simplification of it) it is a
                            recipe book for using the power of
                            technology for good. And “good” in our case
                            is achieved by putting the citizen as our
                            focal point.
                          

                        
  

                        
It’s not about the
                            technology per se – and that’s the point of
                            the TGF.
                          

                        
  

                        
Another way to
                            state it is – how do you orchestrate all the
                            cloud/web/technology services in a manner
                            that benefits citizens? In many ways, if I’m
                            stitching all these services together, I
                            really don’t care if the service is
                            delivered by 2 dogs and a cat – so long as
                            it meets all my requirements – including
                            security, data protection, availability etc.
                             

                        
  

                        
Why would you look
                            beyond the service and into the platform
                            itself? Well, I would think the main reason
                            would be that a particular platform might be
                            used for multiple services – and therefore
                            many of your requirements could be satisfied
                            at the platform layer – thus effectively
                            aggregating your requirements across a
                            number of services. Like this:
                          

                        
  

                        

                        
In the picture,
                            you’ll see a bunch of rectangles
                            representing platforms. The services run on
                            these platforms. Some of these platforms
                            will be in-house, some in the cloud and some
                            will be multiple layers deep (eg a cloud
                            service provider ‘white labeling’ other
                            services, which themselves are delivering
                            apps and services). Some of these platforms
                            will therefore be “virtual” (because they
                            are combinations of other platforms) and
                            some of these platforms might be “micro”
                            (because they run on your TV, phone or
                            device).

                        
  

                        
As an example, it
                            may be possible to say a particular platform
                            meets your requirements for data protection
                            and availability. That might be the black
                            box in the picture above. You may therefore
                            be able to say that the services on this
                            platform inherit those requirements – and
                            that might simplify service requirements for
                            you on that platform.
                          

                        
  

                        
I think most of
                            this is consistent with Nig’s perspective.
                            But I’m not sure the end result is a
                            “Platform Management Framework” – that
                            sounds kind of inward, or technology
                            focused, rather than outward/citizen
                            focused. I’m also not sure that Colin’s
                            suggestion of expanding the “Technology
                            Management” section is right because a lot
                            of this is more about supplier management
                            and business processes. Perhaps it should go
                            under “Service Management” (though with
                            “platform” we’re talking more about the
                            inward-looking or supporting services rather
                            than the citizen-centric perspective on
                            services – which I think should remain our
                            focus).

                        
  

                        
The other thing to
                            consider is the role of SLA’s (Service Level
                            Agreements) in this discussion. There is
                            plenty of work going on in this area (eg
                            ISO/IEC 19086 – Cloud computing – service
                            level agreement framework and terminology)
                            so the intersection of SLA’s with the idea
                            of platforms could be interesting – although
                            again I would see “platform” as really just
                            supporting infrastructure for “services”.
                            Specifically, what does the “platform”
                            concept add to SLAs? And with that
                            perspective – is this work something that
                            should be done in the TGF?

                        
  

                        
I look forward to
                            further discussion.

                        
  

                        
Geoff Clarke

                        

                          
  

                        

                        
  

                        

                          

                        

                        

                          

                            

                              
From:
                                  
                                  [mailto:]
                                  On Behalf Of Colin Wallis
                                  Sent: Wednesday, 18 June 2014
                                  12:15 PM
                                  To: TGF TC List
                                  Subject: RE: [tgf] OASIS TGF TC
                                  - 19th JUNE MEETING PAPERS

                            

                          

                          
  

                          
Thanks
                              John

                          
  

                          
And
                              a special thanks to Nig for the work on
                              the Platform pattern.

                          
The
                              extra detail and Nig’s careful attention
                              to the things being emphasised and the
                              things it is silent on, shows the effort
                              put in to get a more balanced result.

                          
I
                              guess I could live with it, and I can even
                              offer up a diagram from NZ’s Govt
                              Enterprise Architecture ..which nicely and
                              agnostically abstracts everything such
                              that you can make it fit pretty much any
                              government related architecture framework
                              you like, including support for the
                              platform pattern..
                            J.

                          
  

                          
But
                              ……
                            

                          
As
                              those on the last call may remember, I was
                              not in favour of the new pattern.

                          
I am
                              more predisposed to Chris’s suggestion of
                              extending the Technology Management
                              section if we do anything at all.

                          
It
                              was a strategic viewpoint – that we were
                              heading into dangerous territory by
                              indicating more technical direction than
                              is already in the Framework, and it risks
                              ‘tipping the balance’ in favour of
                              technology over culture and behaviour
                              and..and.. and being ‘written off’ as
                              technocrats by our detractors.

                          
  

                          
Despite
                              Nig’s most valiant efforts, I’m still of
                              that view. But I accept I am probably in
                              the minority, given what a great job he
                              has done…
                            J

                          
  

                          
We
                              have developed the framework to what I see
                              as a finely balanced piece of work. We
                              have given some broad guidance around
                              technology without over prescription. This
                              is a classic case of ‘less is more’. By
                              leaving it the way it is, we allow
                              deployers to add more of their own
                              interpretation. And that will change as
                              the years go on. If ‘platform’ is
                              introduced there’s an implicit
                              presupposition about the what a TGF
                               architecture might entail. And that will
                              change over time, as it has already done
                              since the TC was formed. And as I said on
                              the call, it’s not about the technology.
                              It’s about the culture, the behaviour, and
                              the approach to the ever increasing range
                              of challenges that Public Administration
                              face.  Technology is no doubt an enabler
                              for whatever the public service wants to
                              achieve. For example, let’s say that in 10
                              years, some countries cannot afford the
                              tax burden to run public services as
                              bloated as they are now and the public
                              service is radically cut to just being a
                              governance/risk/compliance overseer, with
                              everything else done by the private
                              sector. In that case, let’s say the toll
                              road owner has its road sensors, working
                              with the car, and how many times the
                              driver crosses his curb into his driveway,
                              in order to take micro-taxes. Apart from
                              GRC, there is no public service ‘platform’
                              as such..not in an architectural sense
                              anyway. The toll road owner may be
                              federating with multiple other private
                              sector parties without any government
                              involvement or any kind of ‘hub’.  

                          
  

                          
As
                              the TGF stands today, I think its
                              ‘agnosticsm’ /abstraction allows for that
                              kind of scenario. With a platform pattern
                              included I’m less certain…

                          
  

                          
Cheers

                          
Colin
                                        

                          
  

                          
  

                          
  

                          

                            

                              
From:
                                  
                                  [mailto:]
                                  On Behalf Of John Borras
                                  Sent: Monday, 16 June 2014 9:04
                                  p.m.
                                  To: TGF TC List
                                  Subject: [tgf] OASIS TGF TC -
                                  19th JUNE MEETING PAPERS

                            

                          

                          
  

                          

                            

                              

                                

                                  

                                    
Attached are the
                                        papers for our TC call on
                                        Thursday (Wednesday for Peter
                                        and Joe).  The call details are
                                        contained in the zip file but if
                                        you have any problems please
                                        contact Geoff Clarke.  

                                  

                                  

                                    
  

                                  

                                  

                                    
I would appreciate
                                        some more comments on the draft
                                        Platform Management pattern
                                        before the call please, either
                                        positive or negative.

                                  

                                  

                                    
  

                                  

                                  

                                    
A note of any
                                        absences would be welcomed in
                                        advance.

                                  

                                  

                                    
  

                                  

                                  

                                    
Finally just a
                                        reminder that this call is at
                                        the new times of 
                                      07.30 UK /
                                        08.30 CEST / 02.30 EST / 23.30
                                        PST (18th) / 18.30 NZ
                                        / 16.30 AUS.

                                  

                                  

                                    
  

                                  

                                  

                                    
  

                                  

                                  

                                    
John

                                  

                                

                              

                            

                          

                        

                      

                    

                  

                  

                  

                

              

            

          
        

      

    
    

  

Attachment:
Service Template modellering Building Blocks.pdf

Description: Adobe PDF document