RE: [xml-dev] Web Services and Quality

From
Bullard, Claude L (Len) <>
To
"'Simon St.Laurent'" <>,
Date
2003-09-17T15:47:23Z
ID
<>
Thread
RE: [xml-dev] Web Services and Quality
On the other hand, rating cars, sports teams, 
and presidencies are all full time occupations 
for some.  It is a matter of the fidelity of the 
measures themselves and the relationship of the 
values produced to the question asked, then a 
measure of the observer/reporter/rating service 
as to it's competence to observe/gather, correctly 
measure and correctly compute the quality metric.

When you buy a car, do you read only one quality 
report, or get several and compare?  When you 
research a situation in the Middle East, do you 
read just the Washington Post, or the New York 
Times too?  

The critical issue is the Question:  what decision 
will be made based on the quality metric(s)?

len


From: Simon St.Laurent [mailto:]

Determining whose feedback to listen to, while still keeping consumers
free of legal or other retailiation from vendors seems like a bigger
problem than the technical issues.