Colin
These
are good points, and we'll need to find the right balance. New Zealand's
approach is by no means unique: most government's seek to address some issues at
a whole-of-government level, yet also have active cluster/sector based
approaches.
I'll
leave it to John to take a view on what this means in terms of the scoping
document (which, by the way John I thought was excellent!). But on the
substance of how to address the issue, my thinking is as
follows:
a) Government is just too big a business to join up
through any centralised, top-down mechanism
b) It therefore
follows that it makes absoute sense to encourage joining-up at a cluster/sector
level, where organisations involved in a common business area (say the criminial
juistice system) are best placed to work out how to do this
c) However, it is vital then to make
sure that a "joined-up cluster" doesn't just become another silo (albeit a
bigger one)
d) Therefore, the focus at
whole-of-government level should be on putting in place the minimum
strategic framework needed to ensure that bottom-up, sectoral initiatives work
together as an interoperable whole.
In terms
of the CS Transform model that we have put on the table as a contribution to the
TGF, our approach to this "minimum whole-of-government framework" is to focus on
two main areas:
- First,
the common building blocks that cut across all sectoral/cluster initiatives, and
which therefore bring significant efficiency benefits from a whole-of-government
approach (typically, these will be the common data sets like identity, address
and so on, and the common core applications like authentication, payments,
notifications etc)
-
Second, ensuring that the "voice of the customer" is represented at a
whole-of-government level, by introducing a virtual,
citizen-centric business layer which sits across and within the sectoral
approach. (In order, for example, to ensure that the needs of a customer
group such as parents - which cut across education, health, social care,
tax and benefit sectors and more - are understood and championed in a
holistic way.)
Clearly the group as a whole will need
to take its own view on precisely what issues should be addressed at a
whole-of-government level, and which left to a sectoral/cluster approach.
But in terms of the balance between the two, my strong feeling is that we should - at least at first! - focus the
Transformational Government Framework at the whole-of-government
level. Later on, once the TGF is properly established, we might look at
supplementing this with best practice frameworks for specific business areas
(education, health, criminal justice etc), but I think this would be too much to
bite off for the TC at first.
Grateful for views from John and
others.
Chris
Parker
Managing
Partner, CS Transform Ltd,
+44
7951 754 060
From: Colin Wallis [mailto:]
Sent: 24 October 2010 00:37
To: John Borras; tgf
@lists.oasis-open.org
Subject: [tgf] RE: TGF
DELIVERABLES
Thanks John
That's an excellent start.
There are two
things that spring to mind here at yet another airport, but they are
related:
1) I don't know about other governments but we have a mix of
'all-of-government' (AoG) policy and community/cluster/sector policy (such as
Health, Education etc). Ideally the sector work builds off the AoG work,
but sometimes that's hard to see!, and I recall a couple of instances where it
has actually run counter to AoG policy!:-). So while the attached doc proposes
to pull whatever policy exists in government today, they will not all line up in
terms of depth, scope, etc. We will have to be very careful not to confuse
the readers at this juncture.
2) Related to 1) above we will need to
explain the relationship between all-of-government policy and
community/cluster/sector-based policy. This could almost become a
clarifying point regarding the scope.
Cheers
Colin
From:
To: ;
Subject: TGF DELIVERABLES
Date: Fri, 22 Oct 2010
15:37:14 +0100
As mentioned on our call yesterday, please find attached
my draft document which attempts to explain in greater detail the list of
deliverables as set out in the TC Charter. It’s very important that we get
a common understanding of the deliverables from the outset so please take some
time to review this document and let me have any comments or alternative
suggestions within the next couple of weeks if possible.
I would see this document as being an important input to
the workshop in DC on 9 Dec and then for us to use it in our TC meeting on
10th to determine our work programme.
Regards
John Borras
Chair OASIS TGF Technical
Committee
m. +(0)44 7976
157745
Skype:
gov3john
